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1. COACH Commitment
In an HSE Culture it is critical to count with everyone’s support in the organization. When employees are leaded effectively, a Free Incident Operation (IFO) is achieved. In the COACH Program© there are two corporate commitments, one from the organization and the other from the employees.
2. HSE Culture
Is the common understanding and practice of HSE matters, by observing behaviors from a group of people. This culture is influenced by ours and other people behaviors and organization lineaments. People behaviors are also influenced by needs and consequences.
3. Risk Management
Risk is the probability that danger can cause a negative impact on people, teams, processes, environment, etc. Safety risks can cause incidents at work. Hygienic risks can cause occupational illnesses, and environmental risks can affect the environment, focusing on water, air and soil.
4. HSE Appraisal Factors
Are universal matters which are focused on COACH Observations©. These factors have been identified by international entities such as ANSI, OSHA, IOSH, etc. In all activities we perform, HSE Evaluation factors can be found. Such factors can be risky or safe; therefore using COACH Observations© in a permanent way is embracing an attitude that promotes HSE Culture.
5. Observation Techniques
COACH Observation© is the act of observing a behavior or condition through our senses (smell, sight, touch, hearing and taste), focusing in the HSE Appraisal Factors to determine if it’s safe or risky. Each COACH Observation© that we complete, is an opportunity to recognize safe behaviors or conditions, or to correct them when needed.
6. COACH Skills
COACH Communication ensures the message is correctly received, clear, self explanatory and feedback. There are three ways to apply COACH Program©: 1. Promote a safe behavior or condition. 2. To correct an at risk behavior. 3. To correct an at risk condition.
7. Strategy for Success
The COACH Program© contains a series of activities and follow-